Maintenance Tech

MAINTENANCE TECH Qualifications and Scope of Work

We are looking for a handyman/woman who is well-organized with strong general repair skills. The individual needs to be able to work independently, be a problem solver, and willing to be on-call for emergencies.



Reports to Administrator. Has contact with residents, other staff, contractors and guests.



The individual reports directly to the Administrator. They will organize and coordinate the overall maintenance program including exterior property appearance, timely work order service, quality turn-over program, and cost-effective inventory control of the property. They are responsible for maintaining the physical condition and appearance of the site. They must also be able to respond to emergencies in a timely manner.



1. General apartment/home maintenance experience including knowledge of appliance repair, light carpentry, plumbing and electrical and safety procedures,

2. Must be safety conscious, steady and dependable.

2. Ability to work with pressure of deadlines.

3. Proven ability to work independently and productively with limited supervision and collaboratively as part of a team

4. Ability to work a flex schedule to accommodate after-hour or weekend emergencies.

5. Knowledge of construction.

6. Ability to speak, read and write English.

7. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

8. Is a team player and has the ability to work harmoniously with administration, residents, other staff, contractors and guests.



Duties may include, but are not limited to:

1. Diagnose and perform major, minor, and routine maintenance/repair in a timely and professional manner.

a. Plumbing: includes the repair, replacement or installation of faucets, hot water tanks, toilets, garbage disposals, dishwashers, water-dispensing refrigerators, and washing machines.

b. Electrical: includes the repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, ceiling fans, climate control systems, and garage doors openers.

c. Drywall repair: includes filling in small holes caused by nails and minor dings from normal wear and tear, most commonly performed between the time a resident vacates a unit and a new resident assumes occupancy.

d. Painting: includes minor touch-ups following damage repair and new coats of paint applied to unit walls between the time a resident vacates a unit and a new resident assumes occupancy.

e. Appliance repair: includes the repair, replacement or installation of major household appliances, such as refrigerators, dishwashers, range ovens, washers and dryers, hot water tanks, and air conditioners.

f. Grounds keeping: includes mowing grass, pulling weeds, trimming and pruning trees and shrubs, watering lawns and plants, replacing light bulbs along pathways and parking areas, sweeping or raking leaves, and tidying up bark or other ground covering.

g. Cleaning/housekeeping: as needed, such as for special events.

h. Customer service: includes professional, prompt and courteous correspondence with residents when scheduling and providing maintenance services, and with contracted vendors that provide additional facility services.

i. Time management: includes maintaining an organized scheduling and tracking system, usually on a computer, to effectively complete all maintenance requests in a timely manner and in the order by which they were received or by level of urgency.

j. Assure all service requests are completed on a daily basis. Accurately document work performed on service requests, including parts, and return to Administrator by agreed schedule.

k. Complete turnover service requests in the same timely fashion.

l. Follow-up on completed service requests to ensure satisfaction. Follow-up on incomplete service requests.

2. Ensure that properties are safe and void of any danger to their occupants, visitors, and workers by putting away harmful materials and equipment, and using caution tape and cones as needed, and putting in place equipment to handle emergencies, such as fire outbreaks; and create exit routes with proper direction for easy location during emergencies.

3. Promote good public relations with residents, co-workers, and company staff. Always display a friendly and courteous attitude toward residents and other employees. Never confronts Administrator or other employees in front of residents.

4. Inspect vacated apartments and complete make-ready checklist. Inform Administrator of needed services and repairs. Routinely perform duties to restore apartments to ready status. Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed. Ensure that the units are up to company standards. Coordinate status of make-readies with Administrator.

5. Complete special projects as may be assigned and prioritized by the Administrator.

6. Inspect exterior of the property. Perform building and common area upkeep on a regular basis in accordance with company standards. Assist in keeping grounds neat and free of litter.

7. Assist with the resident improvements as required. Ensure vacant units are completely empty within 24 hours of move-out.

8. Complete or oversee the completion of preventative maintenance. Maintain accurate records.

9. Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance.

10. Obtain bids and negotiate prices, as necessary, with vendors and contractors in coordination with the Administrator. Coordinate delivery and work schedules with vendors, contractors and Administrator.

11. Perform effective emergency maintenance (after hours) as required.

12. Coordinate maintenance objectives with the Administrator daily.

13. Perform, and report on, all work according to the safety standards of the company, OSHA, and health codes. Perform work area cleanup on an appropriate basis.

14. When required, delivers or posts notices to residents.

15. Conducts annual property inspections for budgeting purposes.

16. Reports unusual or extraordinary circumstances regarding the property or residents.

17. Responsible for thorough knowledge of Alta Vista policies.



Available 25-40 hours a week. Must be "on call" 24 hours per day for emergencies. Can be flexible in work schedule when needed. May include occasional weekend work.



Extensive mobility and good physical condition. Ability to lift 50 lbs. to 100 lbs. - necessary for installation and removal of appliances. Ability to operate all necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs. Ability to drive to and from job sites. Tolerance of extremes of hot and cold weather, as may be necessary.



Must possess a current and valid Driver’s License. Must have dependable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for vehicle.



Must possess a cell phone and respond to all emergency calls in a timely manner and if necessary, in person.



Business work shirts provided. Clean, neat and professional.



Maintenance Tech is an employee.



Administrative Assistant

ADMINISTRATIVE ASSISTANT Qualifications and Scope of Work



Works directly with the Administrator. Has contact with residents, other staff, contractors and guests.



The Administrative Assistant (AA) is responsible for providing general administrative support to the AVF Administrator as well as support on special projects.



The AA must be self-motivated, detail-oriented, energetic, flexible, creative and highly organized.

Must have excellent attention to detail, with the ability to maintain a high level of accuracy; have the ability to deal with sensitive information with discretion and to maintain confidentiality; must be a team player and have outstanding writing, editing, data entry, and proofreading skills; must have excellent communication and interpersonal skills, and the ability to prioritize and handle multiple projects and must be proficient in Microsoft Office.



The AA should be able to communicate in an articulate manner (written, verbal).

Additional responsibilities include, but are not limited to:

• Providing direct administrative support to AVF’s Administrator;

• Maintaining contacts in iContacts;

• Updating and keeping current the Mailing Lists and Databases;

• Organizing and maintaining paper and electronic files; shredding documents as directed by the Administrator

• Maintaining general office tidiness;

• Attending and assisting with community events;

• Assisting with other special projects;

• Running errands and performing miscellaneous job-related duties as assigned

• AA shall sign a confidentiality Agreement and have no interaction with AVF Resident files



Santa Barbara Business Casual



Up to 15-20+ hours per week. Flexible scheduling.



AA is an employee.